SelfMaker Healthcare – for the medicine

SelfMaker has been successfully fighting queues for years, and it is a well-known fact. Our self-service devices support customer service in commercial establishments, but also in cultural centers, such as art galleries, clubs, libraries. Their main task is to relieve staff and improve the customer experience of these service points.

However, there are more sectors affected by insufficient personnel capacity in relation to people waiting for service. That is why we are broadening our horizons and we are fully committed to entering another area that needs #selfevolution on the way to improve the current situation and further development, as well as to counteract the dangerous effects of the SARS-CoV-2 coronavirus pandemic.

This area is the market related to the broadly understood HEALTH CARE

Patient reception kiosks are a complete and proven solution that significantly speeds up the process of patient registration in medical institutions. They are a perfect complement to traditional reception areas, allowing to unload queues by taking on less complicated tasks, such as making appointments, verifying and registering patients, operating the queuing system, as well as enabling payments for visits with a credit card or „Blik” code.

This solution raises the quality of patient service to the highest level, providing very easy and time-saving functions. The touchscreen operation is intuitive and requires no knowledge. Moreover, it is adapted to the needs of people with physical disabilities and visually impaired people. Compared to a traditional registration office, kiosks offer greater privacy, freedom and comfort. They automate processes. Connected to the IT system, they can transfer patient data to employees, as well as instantly send patient files to a given doctor’s office, while setting the admission queue through the ticket (number) system.

The careful selection of components and construction materials ensures excellent workmanship and precise, trouble-free operation. The possibility of full customization allows you to choose visual and hardware features as well as functions individually tailored to even the most excessive expectations of customers. We give you the option to choose the size of the screen, add payment terminal, ticket printer and many more features.

To put it in simple words, our kiosks are tailor-made solutions.

Against the pandemic

Self-service kiosks are the solution that will work in any place where customers or patients are served, regardless of time and circumstances. However, they deserve special attention right now, when maintaining social distance and epidemiological safety are paramount values. The use of kiosks reduces the risk of infection through direct contact with a sick person, which is especially important in health care places where people who are often weaker, elderly or burdened with diseases meet.

See all SelfMaker solutions that support medical facilities -> >>> COVID-19 SOLUTIONS <<<